Position Summary
The Specialist Uniform Program plays a key role in the day-to-day operations of the Uniforms Store and serves as a knowledgeable representative of the JetBlue Uniform Program. This crewmember provides exceptional service to internal customers, ensuring a positive experience through effective communication, attention to detail, and strong organizational skills. They are adaptable, solutions-oriented, and capable of managing multiple responsibilities while maintaining brand integrity.
Essential Responsibilities
- Greet and assist all customers in a professional and friendly manner
- Operate a point of sale system to process transactions efficiently
- Conduct regular inventory tasks, including cycle counts and stock management
- Assist uniform eligible crewmembers or business partners with selection, sizing and fitting
- Process New Hire uniform orders, exchanges, and related transactions promptly to ensure timely onboarding
- Perform administrative duties such as data entry, troubleshooting, processing returns, and managing exchanges
- Review and verify uniform reports from business partners for accuracy and follow-up as needed
- Support with protecting the integrity of our Brand as it relates to the uniform program
- Merchandise and maintain inventory in attractive and functional displays and manage store inventory to minimize stock outs
- Other duties as assigned
