• Bachelor's degree in a relevant field such as Technical Compliance, Risk Management, Business Administration, or Information Security; OR demonstrated capability to perform job responsibilities with a combination of a High School Diploma/GED and at least four (4) years of previous related work experience.
• Five (5) years’ experience in technical compliance, risk management, regulatory affairs or a related function.
• Proven understanding of global data privacy and security regulations and industry standards.
• Experience designing, implementing and managing technical compliance programs, internal controls and audit processes.
• Demonstrated ability to interpret and apply complex regulatory requirements in a fast-paced, technology-driven environment.
• Strong communication skills with experience presenting technical compliance issues and recommendations to stakeholders at various organizational levels.
• Proven ability to work cross-functionally with legal, security, data, product and engineering teams.
• Detail-oriented, analytical thinker with strong organizational and project management skills.
• Ability to manage confidential and sensitive information with the highest level of integrity.
• Available for occasional overnight travel (10%).
• Must pass a ten (10) year background check.
• Must be legally eligible to work in the country in which the position is located.
• Authorization to work in the US is required, this position is not eligible for visa sponsorship.

Preferred Experience and Qualifications:

• Seven (7) years’ experience in technical compliance, risk management, regulatory affairs, or legal operations within a technology-driven or highly regulated industry.
• Experience leading or contributing to technical compliance programs involving privacy, security, consumer protection or financial regulations.
• Familiarity with governance, risk and compliance (GRC) tools and regulatory technology platforms.
• Strong understanding of cloud compliance frameworks and certifications (e.g., ISO/IEC 27001, SOC 2, PCI-DSS) across environments such as Amazon Web Services (AWS), Microsoft Azure, or Google Cloud Platform (GCP).
• Experience coordinating internal or external audits, regulatory reviews or investigations.
• Demonstrated ability to interpret and apply laws such as GDPR, CCPA, and other privacy or industry-specific regulatory frameworks.
• Relevant certifications such as Certified Information Privacy Professional (CIPP), Certified Information Privacy Manager (CIPM), Certified Information Security Manager (CISM), Certified in Risk and Information Systems Control (CRISC), or similar.
• Experience working cross-functionally with legal, security, product, and operations teams to operationalize compliance requirements.

Crewmember Expectations:

• Regular attendance and punctuality.  
• Potential need to work flexible hours and be available to respond on short-notice. 
• Able to maintain a professional appearance. 
• When working or traveling on JetBlue flights, and if time permits, all capable crewmembers are asked to assist with light cleaning of the aircraft. 
• Must be an appropriate organizational fit for the JetBlue culture, that is, exhibit the JetBlue values of Safety, Caring, Integrity, Passion, and Fun. 
• The use of ChatGPT or any other automated tool during the interview process will disqualify a candidate from being considered for the position.

Equipment:

• Computer and other office equipment.

Work Environment 

• Traditional office environment. 

Physical Effort:

• Generally not required, or up to 10 pounds occasionally, 0 pounds frequently (Sedentary).