FBO Manager

Job Description:

Position: FBO Manager
Location: Glasgow
Working Hours: Full-Time, 40 Hours per week

Competitive Salary + Excellent Benefits!
Lead a high-performing team in a dynamic, client-focused aviation environment!
Drive strategic growth and operational excellence in a leading FBO!
Opportunities for personal and professional development in a fast-paced and rewarding role!
For more details, read on!

Gama Aviation is currently seeking a confident and commercially minded FBO Manager to lead our Fixed Base Operation in Glasgow. This is a high impact leadership position where you will oversee all aspects of FBO operations from service delivery and client relationships to team performance, budget management, safety, and business growth. You will have the opportunity to shape the operational direction of the FBO, ensuring we maintain the highest standards while driving continuous improvement.As FBO Manager, you will be responsible for leading the operation and ensuring delivery of safe, efficient, and customer focused services in line with company policies and regulatory standards. You will act as the key point of contact for clients and stakeholders, while ensuring that all team members are motivated, trained, and performing to the highest standard.We are seeking an experienced aviation professional with a strong operational background and a passion for premium service. You’ll have a hands-on leadership style, commercial awareness, and a proven ability to build high-performing teams.
About us:Gama Aviation is a hugely diverse business that offers much more than perhaps its name would suggest. Yes, we fly but we also save lives, provide mission critical intelligence, and build systems that deliver decisive advantage.With operations in the UK, Jersey, Europe and the Middle East, a career with us can offer travel, personal growth opportunities and the ability for long-term progression in a fast paced and dynamic service industry.
Responsibilities:

Leadership and overall responsibility for performance management of team and service levels in line with company procedures
Developing and implementing procedures and strategy for all FBO operations
Ownership of FBO Operations Manual
Enforcing security and safety procedures in the FBO and on the ramp
Responsible for P&L performance and budgeting and oversee finance processes i.e invoicing
Managing security and safety procedures in the FBO and on the ramp
Liaising with senior management for approvals on financial expenses for the FBO, budgeting, forecasting and expense management
Coordinating with Quality and Safety Manager on formalising, updating and implementing required procedures
Hire, train and evaluate FBO staff. Also ensure timely training and performance reviews for the staff
Manage ramp team ensuring safety and procedures
Conduct investigations of incidents in line with ICAO, IATA and ISBAH regulations and procedures
Maintain positive relationships and a collaborative approach with all FBO customers, suppliers and stakeholders
Encourage employee involvement and suggestions in the improvement and growth of the FBO, its people and its processes.
Perform ramp activities and ground handling procedures, when required due to shortage of staff
Ensure operational efficiency through effective management of resources and minimizing costs.
Report to senior management on high priority incidents, department performance, budget reviews and any urgent approvals
Develop and implement strategies in order to grow spanet share and maximize FBO revenues
Regular monitoring and recording of KPIs, spanet activities, business volumes and margins

Skills, Qualifications and Experience required:Essential

Extensive experience in FBO and/or ground handling operations
Experience in managing multicultural operational teams
Proven performance management experience
Strong commercial and budgeting/forecasting skills
In-depth knowledge of ground handling procedures and staff rostering
Demonstrated ability to drive P&L performance and cost optimisation
Experience delivering 5-star customer service
A highly motivated “people person” with excellent interpersonal skills
Strong leadership and team development capabilities

Advantageous

AVSEC experience or certification
Experience in business plan development and execution

In addition to a Competitive Salary, we will offer you:

Competitive Group Pension Scheme
Comprehensive Life Assurance *
Comprehensive Income Protection *
Comprehensive Travel Insurance *
Comprehensive Private Healthcare (after successful passing of probation) *
Free Car Parking
2 Paid Volunteering Days each calendar year (subject to line manager approval)
Investment in Training, Qualifications and Professional Development

*(Subject to insurance underwriting)Due to the volume of applications received, only candidates selected for interview will be contacted. If you do not hear from us within 20 working days then your application has been unsuccessful on this occasion.

Job Ident #: VN1196

Company Details

Gama Aviation Signature

Two Corporate Drive
Suite 1050
Shelton, Connecticut 06484 USA
www.gamasignature.com

Gama Aviation has operations in 45 locations in 17 countries across five continents, making it one of the world’s leading aviation services companies. Its services include line and base maintenance, FBO services, engineering design, aircraft management...

Benefits:
Health, 401K, dental, vision, long-term disability, life insurance

Supported Manufacturers:
Gulfstream, Bombardier, Dassault, Cessna, Hawker Beechcraft and Embraer

Supported Models:

(Job and company information not to be copied, shared, scraped, or otherwise disseminated/distributed without explicit consent of JSfirm, LLC)

Job Info

Location

Farnborough, International, International

Type

Permanent

Company Details

Gama Aviation Signature

Two Corporate Drive
Suite 1050
Shelton, Connecticut 06484 USA
www.gamasignature.com