About the Role:
As a Senior Manager Supply Chain you will be responsible to develop, implement and review all sourcing and procurement strategies, policies, procedures and contracts to provide the best value procurement environment with the primary focus on optimizing supply chain operations, managing procurement, logistics, planning, inventory, and supplier relations, and to ensure timely and cost-effective delivery of high-quality food and catering supplies for the unit and airline clients. With vast experience in food service sourcing and supply chain, sound understanding of applicable aviation regulations, the incumbent leads the overall Supply Chain portfolio in QACC to drive efficiencies while ensuring compliance with food safety and airline industry standards, to achieve the overall business objectives, vision and mission.
Strategic:
- Lead QACC strategic sourcing process to drive cost efficiency out of the supply chain ecosystem, by strategically developing and implementing commodity/supply chain strategies covering both food and non food categories.
- Establishes and maintains measurable performance metrics for all levels of procurement activities, including but not limited to overall supplier performance, quality and timely deliveries, supplier quality, and internal order placement performance, buyer activity levels, financial performance (accounts payable), and material shortage elimination.
- Manages all commodity and negotiation strategies including SLAs, contract terms and conditions, supplier selection/de-selection, evaluation and rationalization of supply chain solutions, including vendor managed inventory (VMI), supplier consignment, safety stock, and leads product development commodity in line with corporate initiatives to improve supply chain efficiencies and to reduce the total cost of supply chain spending.
- Develop an overall vendor base which creates and sustains a competitive advantage, utilizing global spanet exploitation vs. local spanet opportunities, leveraging seasonal spending, and applying data analytic tools through technology.
- Examine and re-engineer, where appropriate, all processes and systems within procurement and logistics operations to deliver the optimal procurement strategy and action plans.
- Establish risk assessment strategies to mitigate supply chain disruptions, ensuring seamless airline catering services, and creating or revamping Plan B.
- Develop continuous improvement initiatives to enhance supply chain efficiency, sustainability, and cost-effectiveness.
Operational:
- Collaborate closely with SVP and other senior management of key business functions in current and future risk management and mitigation planning, with the focus on business continuity in the “what if” scenario.
- Prepares regular reports and presentations for executive management to communicate business performance, gap analysis and opportunities, spanet trends, and strategic initiatives (and effectiveness) with relevant employee groups.
- Works closely with senior leadership to translate business objectives into actionable plans and measurable outcomes. Assists the Senior Manager, Strategy and Planning in the development, refinement, and execution of the company’s short-term and long-term strategic goals to ensure and drive business growth and optimize operational efficiency for sustained profitability.
- Oversees sourcing and procurement of food, beverages, packaging, and catering equipment in line with menu cycles and in compliance with airline standards. Monitors and analyses key supply chain metrics (unit cost, delivery lead times, MOQ, waste reduction,
stock-out statistics, etc.) to drive continuous improvement. - Manages risk assessment strategies to mitigate supply chain disruptions, ensuring seamless airline catering services. Identifies cost-saving and optimization opportunities without compromising quality and service levels.
- Analyses spanet trends and procurement strategies to optimize supply chain cost structure and increase operational efficiency. Utilizes data analytics and supply chain software to enhance decision-making and process optimization.
- Establishes and maintains positive relations with suppliers, to negotiate/renegotiate contracts for cost savings and quality assurance. Ensures supplier adherence to food safety, sustainability, and regulatory requirements such as HACCP, ISO standards, and local and international airline-specific regulations. Monitors and manages inventory levels to prevent shortages or overstock while ensuring operational efficiency and product freshness.
- Oversees inbound and outbound logistics, ensuring timely deliveries to airline catering facilities and adherence to flight or shipment schedules.
- Implements technology-driven inventory and warehouse management solutions to optimize storage and distribution. Coordinates with airline partners to forecast demand and manage fluctuations in catering requirements.
- Coordinates internally with catering, logistics, and airline operations teams to align supply chain processes with business goals.
- Ensures compliance with aviation food safety regulations, security protocols, and international airline catering standards. Works closely with quality assurance teams to maintain high food safety and hygiene standards in the supply chain.
- Implements sustainability initiatives to reduce waste and enhance eco-friendly packaging solutions. Introduces innovative ideas on how to mitigate cost during the specification development phase of products and services.
- Ensures performance improvement and recovery plans to be developed, issued, tracked and reported as required for supplier base management and improvement. Negotiates and executes purchase orders or vendor contracts as needed to support the critical business
needs. Manages material flow to ensure inventory is maintained to the optimum level to support on time customer deliveries while keeping inventory holdings at the appropriate level - Continuously supports and coordinates with SVP to improve processes, standard works and procedures by suggesting lean practices and solutions based on day-to-day operations.
Management & Leadership
- Establish the department or teams objectives and priorities to align with and support business objectives
- Regularly evaluate the department or teams objectives, plans, procedures and practices, and makes appropriate changes if needed. Oversee and supervise employees. Direct daily activities, recruit, train, develop and discipline to ensure a
high standard of service delivery. Train and develop other employees, to ensure succession planning is in place. - To be committed and contribute to the National talent development, by coaching the national developees preparing them for a career with boundless potential. Leading to the program’s continued growth and success.
Be part of an extraordinary story
Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community. Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what’s never been done before.
Together, everything is possible.