Your Future is Bright At Canadian North, we dont just fly planes, we connect people, deliver essential goods, and support 25 northern communities that rely on us every day. Whether youre on the ground or in the air, working with us means being part of something bigger. Youll help strengthen comm
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Agent, Station
Job Description:
Your Future is Bright

At Canadian North, we dont just fly planes, we connect people, deliver essential goods, and support 25 northern communities that rely on us every day. Whether youre on the ground or in the air, working with us means being part of something bigger.

Youll help strengthen communities, honor Indigenous cultures, and bring vital services to some of the most remote and respanable places in Canada.

Why Work With Us?

  • Purpose-Driven Mission — Your work matters
  • Tight-Knit, Inclusive Team — You’ll feel valued and supported
  • Career Growth Opportunities — Across the North and beyond
  • Experience the North — Adventure meets purpose
  • Trusted Airline of the Arctic — Be part of something bigger

Total Rewards & Employee Benefits

We’re committed to offering a comprehensive benefits package that supports your health, security, and future.

Group Insurance Benefits

  • Extended healthcare
  • Short-term & long-term disability
  • Life insurance
  • Dependent life insurance
  • Accidental death & dismemberment insurance

Group Dental Benefits

  • Starts after 1 month of regular active employment

Retirement Savings Plan

  • Available after 6 months of regular active employment

Travel Privileges

  • Eligible for Canadian North flights after 1 month
  • Additional travel privileges are available after probation. Fly with Canadian North’s affiliated airlines at a great price worldwide
  • Reduced rates and free travel passes!

Cargo Privileges

  • Access to personal cargo shipment as per the Employee Travel Guide and Company policy

Ready to Get Started?
If you’re reliable, safety-focused, and ready for adventure, we want to hear from you. Join a company where people count on you, and where you can count on a career that matters.

About the position

The Station Agent loads and offloads cargo and passenger bags, checks in and boards passengers, processes arrival and departure times, completes all regulator paperwork email and telephone communication with internal and external customers, and processes payments for cargo and tickets.

Level: As per the UNIFOR Collective Agreement.

Pay Rate: Starting at $21.00 per hour as per the UNIFOR Collective Agreement or commensurate with experience. In addition to the Northern Living Allowance of $9.13 per hour.

DUTIES AND RESPONSIBILITIES:

Must be able to perform, but not be limited to, the following duties and responsibilities:

  • Maintain records as required and disseminate information;
  • Record flight arrival and departing times;
  • Conduct radio communications with the aircraft;
  • Process weight and balance and load control data;
  • Process shipment and reception of all cargo;
  • Perform load service duties;
  • Handle all cargo;
  • Provide services to the aircraft on the ground as required;
  • Perform all warehouse related duties;
  • Perform commissary duties;
  • Assist with reconfiguration of aircraft as required;
  • Assist passengers with mobility and special needs;
  • Assist with claims for damaged or missing goods;
  • Process passengers and baggage;
  • Make reservations and compute fares;
  • Issue tickets/airway bills and process sales reports for deposit;
  • Assemble, control and transmit reservations and passenger data;
  • Administer Interline and employee travel both business and pleasure;
  • Other duties as assigned.

SKILLS AND QUALIFICATIONS:

Include, but not limited to, the following minimum skills and qualifications:

  • Must have completed grade 10 or have equivalent job experience in the related areas: warehouse, customer service, etc;
  • Demonstrated customer service skills;
  • Ability to obtain a dangerous goods handling certificate;
  • Ability to obtain an Airside Vehicle Operators Permit (AVOP);
  • Ability to communicate in Inuktitut a definite asset;

Closing date: August 19, 2025

Company Details
Canadian North
20 Cope Drive
Kanata, Ontario K2M 2V8 Canada
www.canadiannorth.com/
13 Open Jobs Available
Canadian North operates a versatile fleet of aircraft for regularly scheduled passenger and air cargo services. All aircraft are gravel and ice strip equipped for landing in remote locations, and many are combination (combi) aircraft capable of multi...
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Job Info
Location
Pond Inlet, Nunavut, Canada
Type
Contractor
Company Details
Canadian North
20 Cope Drive
Kanata, Ontario K2M 2V8 Canada
www.canadiannorth.com/
13 Open Jobs Available
Canadian North operates a versatile fleet of aircraft for regularly scheduled passenger and air cargo services. All aircraft are gravel and ice strip equipped for landing in remote locations, and many are combination (combi) aircraft capable of multi...

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